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Manager Account Management

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Adyen

Adyen is a financial technology company providing a unified platform for payments, data, and financial products. It serves global enterprises, retailers, platforms, marketplaces, and other high-growth businesses.

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About Adyen

Adyen provides payment processing and financial technology services through a single platform. Its offerings include online and in-person payments, payment methods, risk management, authentication, revenue optimization, issuing, payouts, liquidity management, embedded accounts, and capital. Adyen typically serves global enterprises, retailers, SaaS platforms, marketplaces, and other high-growth businesses.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You lead, mentor, and coach account managers, provide strategic advice to enterprise merchants, support the global payments strategy, set revenue-focused goals, report performance to executives, recruit team members, and manage cross-functional initiatives and executive relationships.

Requirements

  • 3+ years of experience managing teams and building executive-level enterprise relationships
  • 5+ years of experience in account management, business development, consulting, or a related field
  • Enterprise payments or financial services experience is a plus
  • Merchant-side experience is a plus
  • Bachelor's degree
  • Full professional proficiency in English
  • Management skills
  • Technical aptitude
  • Negotiation

Responsibilities

  • Motivate team members
  • Identify training needs
  • Coach account managers on strategic account planning
  • Coach account managers on contract negotiations
  • Coach account managers on product roadmap discussions
  • Coach account managers on executive engagement
  • Create an inspiring team environment
  • Provide strategic and consultative advice to enterprise merchants
  • Influence the global payments strategy
  • Set individual and team revenue goals
  • Report performance and metrics at executive level
  • Recruit new team members
  • Lead cross-functional initiatives
  • Build executive-level relationships