Branch Manager
National Australia Bank is an Australian banking and financial services company serving personal, business, corporate and private wealth clients. It provides bank accounts, loans, credit cards, payments, investments, insurance, online banking and financial advice.
Projects
About National Australia Bank Limited
National Australia Bank provides personal banking products including transaction and savings accounts, home and personal loans, credit cards, insurance, online banking, international transfers and investment services. Its business and corporate offerings include business accounts, lending, merchant payments, foreign exchange, financial markets, transaction banking and specialist finance. NAB also provides private banking, investment and wealth advice solutions for high-net-worth individuals, families, businesses and corporates.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You manage the Doncaster branch's overall performance through coaching, mentoring, leadership, and direction. You drive sales activity, identify cross-sale opportunities, deliver consistent customer experiences, and manage the branch's performance and strategic development. You need retail banking management or leadership experience, customer-centric thinking, coaching ability, attention to detail, and collaborative skills.
Requirements
- Experience in retail banking management or leadership
- Customer-centric thinking
- Coaching skills
- Influencing skills
- Collaborative working skills
- Attention to detail
Responsibilities
- Manage overall branch performance
- Coach and mentor team members
- Provide leadership and direction
- Drive sales activity to achieve business objectives
- Identify cross-sale opportunities
- Deliver consistent customer experiences
- Manage branch performance and strategic development
Benefits
- Enhanced leave options
- Wellbeing support
- Access to NAB Perks