Branch Manager
Wells Fargo is a financial services company providing banking, lending, credit card, investment, wealth management, commercial banking, and corporate and investment banking services to consumers, businesses, and communities.
About Wells Fargo
Wells Fargo offers checking and savings accounts, credit cards, home and personal loans, auto loans, digital banking, payments, investment and wealth management, commercial banking, and corporate and investment banking. Its services support personal customers, small businesses, commercial clients, and institutional customers, with additional customer support through branches, ATMs, online banking, and the Wells Fargo Mobile app.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead a branch team, acquire and deepen customer relationships, drive growth across deposits, lending, credit cards, and investments, coach and develop employees, manage performance, coordinate with internal partners, improve digital banking adoption, and balance growth with operational risk management.
Requirements
- 5+ years of banking, financial services, or Branch Network experience
- 2+ years of leadership experience
- Ability to hire, coach, and develop sales professionals
- Customer-focused sales leadership experience
- Performance analysis and action planning ability
- Independent judgment and critical thinking
- Time management, prioritization, and delegation skills
- Experience managing affluent, high-net-worth, and business customer segments
- Knowledge of banking laws and regulations
- Compliance controls knowledge
- Operational risk management knowledge
- Loss prevention knowledge
- SAFE registration
Responsibilities
- Provide inclusive leadership to build and retain a high-performing team
- Set expectations and manage performance through coaching
- Lead the branch team in identifying customer financial needs
- Deliver consumer and business solutions
- Coach employees through observation, feedback, and follow-up
- Hold the team accountable for behaviors and outcomes
- Partner with internal sales partners
- Identify opportunities to simplify banking for customers
- Educate customers about digital options
- Analyze reporting and employee observations
- Improve team performance and primary banking relationships
- Manage growth, operational soundness, talent decisions, and risk
- Resolve issues and model protective behaviors