Manager, Account Management
Adyen is a financial technology company providing a unified platform for payments, data, and financial products. It serves global enterprises, retailers, platforms, marketplaces, and other high-growth businesses.
Projects
About Adyen
Adyen provides payment processing and financial technology services through a single platform. Its offerings include online and in-person payments, payment methods, risk management, authentication, revenue optimization, issuing, payouts, liquidity management, embedded accounts, and capital. Adyen typically serves global enterprises, retailers, SaaS platforms, marketplaces, and other high-growth businesses.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build, mentor, and coach account managers, provide strategic advice to enterprise merchants, set revenue-growth goals, report on performance, recruit team members, and support strategic payments initiatives. You will also guide negotiations, product discussions, and executive engagement.
Requirements
- 5+ years of experience managing teams and building executive-level enterprise relationships
- 7+ years of experience in account management, business development, consulting, or a related field
- 3+ years of enterprise payments, financial services, or merchant-side experience is a plus
- Bachelor's degree
- Full professional proficiency in English
- Strong negotiation skills
- Strong management skills
- Technical aptitude
Responsibilities
- Motivate team members and identify training needs
- Coach account managers on strategic account planning, contract negotiations, product roadmap discussions, and executive engagement
- Provide strategic and consultative advice on global payments strategy
- Set individual and team goals focused on revenue growth
- Report on performance and metrics at an executive level
- Create an open communication and feedback culture
- Recruit new team members