Key Account Manager German Speaking
Vivid Money Group is a European fintech offering personal and business financial services through digital accounts. Its services include payments, cards, cashback, interest accounts, international transfers, bookkeeping tools, investments, and cryptocurrency services.
About Vivid Money Group
Vivid Money Group operates a digital financial platform for individuals, freelancers, SMEs, enterprises, and other organizations across Europe. It provides business and personal accounts, IBANs, Visa cards, cashback, SEPA and SWIFT transfers, international payments, online payment acceptance, invoicing, bookkeeping integrations, tax filing, business travel, team spending controls, and AI-powered digital employees. The group also offers interest accounts, managed model portfolios, brokerage services for stocks, ETFs, iBonds, money market funds, and crypto-assets, as well as Crypto Earn services through regulated Vivid entities in Luxembourg and the Netherlands.
Skills
About the Role
You will manage and expand an existing SME book of business through upselling, cross-selling, and renewals. You will build long-term stakeholder relationships, manage pipeline activity in the CRM, negotiate pricing models, share customer feedback, and achieve commercial targets.
Requirements
- Degree in business administration, finance, or a related field, or relevant professional experience
- At least 2 years of sales or account-management experience
- Excellent written and verbal English and German
- Analytical mindset
- Proficiency with CRM systems, preferably Salesforce and Aircall
- Organisation, prioritisation, and accountability
- Ability to work in a fast-paced scale-up environment
Responsibilities
- Maintain and grow an SME book of business through upselling, cross-selling, and renewals
- Build and nurture long-term multi-stakeholder relationships
- Align features and products to deliver value for clients
- Monitor, forecast, and report on the pipeline in the CRM
- Present, negotiate, and structure complex pricing models
- Follow account-management processes and provide feedback to management
- Represent the voice of the customer and collaborate to improve user experience
- Achieve and exceed company targets
Benefits
- Choice of a hybrid working model or fully remote setup outside office locations
- Dedicated learning budget