IT Engineer

Artificial-intelligence research and product company building customizable AI systems, including the Tinker training API and Inkling open-weight models.

Distributed
About Thinking Machines Lab

Thinking Machines Lab develops AI products that let researchers and developers fine-tune and use models, while also releasing open-weight multimodal models.

View jobs by Thinking Machines Lab

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will provide onsite IT support, manage employee onboarding and offboarding, administer identity and SaaS platforms, and manage office infrastructure. You will secure macOS devices, support A/V and events, coordinate vendors, and collaborate on company-wide IT, security, and incident-response initiatives.

Requirements

  • 5+ years of experience in IT engineering, systems administration, corporate IT, or a similar role
  • Experience supporting employees and technology infrastructure in an onsite office environment
  • Experience administering identity, SaaS, endpoint-management, and collaboration platforms
  • Working knowledge of Git and version-controlled operational workflows
  • Ability to independently own IT operations for the New York office
  • Ability to work onsite Monday through Friday in the New York office
  • Ability to travel to San Francisco for approximately one week each month

Responsibilities

  • Provide onsite IT support for hardware, software, access, network, and workplace technology issues
  • Manage onboarding and offboarding, including procurement, device preparation, shipping, provisioning, and access changes
  • Administer Okta, SSO, application integrations, provisioning, and access management
  • Manage SaaS platforms through Terraform and Git-based workflows
  • Operate office networking, firewalls, conference rooms, and physical security systems
  • Support conference room technology, hybrid meetings, and company-wide events
  • Maintain and secure macOS devices using MDM
  • Coordinate with vendors, contractors, and building management
  • Collaborate on incident response, standards, documentation, and infrastructure improvements

Benefits

  • Health, dental, and vision benefits
  • Unlimited PTO
  • Paid parental leave
  • Relocation support
IT Engineer at Thinking Machines Lab | JobStash