Enterprise Sales Engineer - Strategic
7 hours agoLeadSalary: 305K - 315KSan Francisco, CA; Atlanta, GA; New York, NY; US - RemoteOnsiteFull TimeSalesJobs by Sierra
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead technical pre-sales for a small number of strategic accounts. You will scope use cases, demonstrate the platform, lead architecture and security discussions, coordinate internal stakeholders, establish sales-engineering standards, and support customer launches and expansion.
Requirements
- 7+ years of Sales Engineering, Solutions Engineering, or customer-facing technical sales experience
- Experience leading strategic customer sales processes with $1M+ deals
- Experience building and presenting demos in a go-to-market function
- Experience building relationships with C-suite executives and technical leaders
- Experience leading architecture, integration, and security discussions
- Experience using AI tools for discovery, solution design, demos, prototypes, and technical proposals
- Experience growing accounts and defining customer roadmaps
- Bachelor's degree or equivalent professional experience
Responsibilities
- Develop deep knowledge of strategic customer accounts
- Own the end-to-end technical pre-sales process
- Scope use cases and articulate business value
- Design and demonstrate the platform
- Lead technical and architecture reviews
- Coordinate Agent Development, Product, Security, Legal, and leadership
- Mentor sales engineers and create strategic-deal playbooks
- Support accounts through handoff, launch, and expansion
- Share customer insights to inform product roadmap
Benefits
- Equity
- Unlimited paid time off
- Medical, dental, and vision benefits for employees and families
- Life insurance
- Disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
