Enterprise Sales Engineer Majors Financial Services

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

Series ERecently funded0 current maintainers0 active leads
San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

View jobs by Sierra

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead the technical pre-sales process for enterprise financial-services customers. You will scope use cases, demonstrate solutions, conduct technical and architecture reviews, partner with stakeholders, mentor sales engineers, and support accounts through launch and expansion.

Requirements

  • 4–6+ years of Sales Engineering, Solutions Engineering, or customer-facing technical sales experience
  • Experience leading sales processes with large enterprise customers
  • Experience building and presenting demonstrations
  • Experience building relationships with executives and technical leaders
  • Ability to explain technical solutions to technical and non-technical audiences
  • Experience using AI tools in technical sales
  • Experience growing accounts after the initial sale

Responsibilities

  • Partner with sales counterparts to win deals and grow customer accounts
  • Develop tailored working agents for prospects and customers
  • Work with CX, IT, security, procurement, and executive stakeholders
  • Lead technical pre-sales, including use-case scoping, value articulation, demonstrations, and architecture reviews
  • Serve as a trusted technical expert throughout the sales cycle
  • Mentor newer sales engineers and create reusable assets
  • Support accounts through handoff, launch, and expansion
  • Develop industry knowledge, patterns, and sales motions

Benefits

  • Flexible unlimited paid time off
  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity plans for eligible full-time employees