Enterprise Sales Engineer - Majors Consumer Business Services
3 days agoSeniorSalary: 280K - 290KSan Francisco, CA; Atlanta, GA; New York, NY; US - RemoteRemoteFull TimeSalesJobs by Sierra
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will partner with Sales to win and expand consumer business services accounts. You will scope customer use cases, articulate business value, build and demonstrate tailored agents, lead technical and architecture reviews, and remain involved through handoff, launch, and expansion. You will also mentor newer sales engineers and develop reusable industry assets.
Requirements
- 4–6+ years of Sales Engineering, Solutions Engineering, or customer-facing technical sales experience
- Experience leading sales processes with large enterprise customers and $500K–$1M deal sizes
- Experience building and presenting demos and working with customers or clients in a GTM function
- Experience building relationships with prospects, executives, and technical leaders
- Ability to connect customer business problems to solutions for technical and non-technical audiences
- Ability to use AI tools for technical sales while owning the accuracy of customer-facing materials
- Experience growing accounts after the initial sale
- Bachelor's degree or equivalent professional experience
Responsibilities
- Partner with Sales to win deals and grow customers
- Develop tailored working agents for prospects and existing customers
- Collaborate with CX, IT, security, procurement, and executive sponsors
- Own the technical pre-sales process
- Scope customer use cases and articulate business value
- Design and demonstrate the platform
- Lead technical and architecture reviews
- Serve as the trusted technical expert throughout the sales cycle
- Mentor newer sales engineers
- Contribute reusable industry or team assets
- Support account handoff, launch, and expansion
- Develop industry knowledge and scalable sales motions
Benefits
- Equity plans
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons