Enterprise Sales Engineer Healthcare

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will own technical pre-sales activities, from scoping customer use cases and communicating business value to designing demonstrations and leading technical and architecture reviews. You will work with Sales, Product, and Agent Engineering, and anticipate customer needs throughout the sales cycle.

Requirements

  • 5–7+ years of Sales Engineering, Solutions Engineering, or customer-facing technical sales experience
  • Experience building and presenting demonstrations and working with customers or clients in go-to-market functions
  • Experience building relationships with prospective customers, including executives and technical leaders
  • Experience leading enterprise sales processes
  • Ability to explain business problems and solutions to technical and non-technical audiences
  • Ability to use AI tools for discovery preparation, solution design, demonstrations, prototypes, and technical proposals
  • Bachelor's degree or equivalent professional experience

Responsibilities

  • Own the end-to-end technical pre-sales process
  • Scope customer use cases and articulate business value
  • Design and demonstrate the platform
  • Lead technical and architecture reviews
  • Serve as a trusted technical expert throughout the sales cycle
  • Work with Sales, Product, and Agent Engineering
  • Understand and anticipate customer needs

Benefits

  • Equity
  • Commission
  • Flexible unlimited paid time off
  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
Enterprise Sales Engineer Healthcare at Sierra | JobStash