CFD Crypto Account Manager - Mandarin Speaking
TMGM (Trademax Global Limited / Trademax Australia Limited) is an online CFD and forex broker offering trading in Forex, Precious Metals, Cryptocurrencies, Oil, Shares and Indices. It serves retail investors globally, providing platforms like MetaTrader 4/5 and its own TMGM app, with competitive spreads, high leverage, and various account types including cent accounts.
About TMGM
TMGM is a global online trading broker operating under Trademax Australia Limited (regulated by ASIC, AFSL no. 436416, based in Sydney, NSW, Australia) and Trademax Global Limited. The company offers CFD trading across six asset classes—Forex, Precious Metals, Cryptocurrencies, Oil, Shares, and Indices—via industry-standard platforms such as MetaTrader 4 and MetaTrader 5, as well as its own TMGM mobile app. It serves retail traders and investors in over 150 countries (excluding the US, Malaysia and Thailand), offering features like tight spreads from 0.0 pips, leverage up to 1:1000, minimum deposits as low as $15-$100, fast execution, segregated client funds, and multiple funding options with no fees. TMGM also provides educational resources including a trading academy, webinars, market news and analysis, and runs promotions such as trading competitions, referral bonuses, and cashback programs. The company has sponsorship partnerships with Chelsea FC and the Brooklyn Nets, and has received numerous industry awards for broker services, trading platforms, and customer support across the Asia-Pacific region.
Skills
About the Role
You'll drive business growth by promoting and selling TMGM's CFD crypto products, focusing on Bitcoin, Ethereum, Solana and other mainstream cryptocurrencies. You'll use your sales skills to identify, develop and build client pipelines within the crypto space, establishing strong relationships with new clients for long-term partnerships. You'll stay closely tuned to Bitcoin and crypto market trends, analyzing blockchain and market information to give clients professional insights and trading opportunities. You'll deliver excellent customer service across phone, email and online chat, responding quickly to inquiries and resolving issues clients face on the CFD trading platform. You'll keep clients informed of market movements and platform tools, and gather their feedback and needs. You'll work towards KPIs including sales targets and client satisfaction scores, while continuously expanding your knowledge of Bitcoin, blockchain technology and the broader crypto industry to better serve clients and hit your goals.
Requirements
- Prior experience in Bitcoin and broader cryptocurrency trading is preferred
- Prior experience working in the financial industry particularly with crypto assets is preferred
Responsibilities
- Promote and sell TMGM's CFD crypto products with a focus on Bitcoin and other mainstream cryptocurrencies
- Identify develop and build client pipelines within the crypto space
- Establish and maintain cooperative relationships with new crypto clients
- Analyze blockchain and crypto market information to provide clients with insights and trading opportunities
- Deliver customer service through phone email and online chat
- Respond to and resolve client inquiries and issues on the CFD trading platform
- Communicate market dynamics and platform tools to clients and collect their feedback
- Achieve sales targets and client satisfaction KPIs
- Continuously learn Bitcoin and crypto market knowledge and TMGM's trading platforms
- Contribute to team and individual performance metrics
Benefits
- Competitive salary packages with uncapped commission structure
- Both part-time and full-time work arrangement options
- Ongoing training and support