Account Executive
GitLab is an AI-powered DevSecOps platform that unifies the entire software development lifecycle into a single application. It helps development, security, and operations teams to collaborate and deliver software more efficiently, with security integrated at every step. The platform is trusted by millions of users and a majority of the Fortune 100.
About GitLab Inc.
GitLab is a comprehensive, AI-powered DevSecOps platform that streamlines the entire software delivery process by unifying the development lifecycle into a single application. It integrates source code management, CI/CD, security, and monitoring to help teams build, secure, and operate software more efficiently. Key features include automated security scans built into the development pipeline and AI-driven tools like GitLab Duo for code suggestions and chat, which enhance developer productivity. GitLab serves a diverse client base, from startups and open-source projects to large enterprises, including over half of the Fortune 100. The platform aims to reduce complexity, accelerate delivery cycles, and strengthen security and compliance for its users.
Skills
About the Role
You will own a broad book of business spanning new prospects and existing accounts. You will guide customers through discovery, solution alignment, negotiation, and close while connecting GitLab’s DevSecOps value proposition to business outcomes. You will maintain evidence-based pipeline and account information, analyze sales outcomes, partner across pre- and post-sales functions, and share customer feedback and process improvements.
Requirements
- Proven success in software sales, ideally in a commercial market context
- Ability to guide customers through the full buying journey
- Communication and interpersonal skills
- Experience maintaining accurate pipeline data and account plans based on evidence
- Win/loss and root-cause analysis skills
- Negotiation, customer presentation, and commercial discussion skills
- Interest in GitLab and open-source software
- Preferably familiarity with Git, software development tools, or application lifecycle management
- Willingness to travel in line with company policy
- Fluent Italian language skills
Responsibilities
- Own a broad book of business spanning new prospects and existing accounts
- Manage the full sales cycle from discovery and solution alignment through negotiation and close
- Articulate the DevSecOps value proposition and align it to customer business outcomes
- Analyze wins and losses, contribute to root-cause analyses, and share lessons learned
- Document and maintain buying criteria, buying processes, next steps, owners, and an evidence-based pipeline
- Improve the sales handbook and processes by documenting best practices and refinement opportunities
- Provide account leadership across pre- and post-sales in partnership with technical teams and customer success
- Represent customer feedback and ideas in the public issue tracker
Benefits
- Health, financial, and well-being benefits
- Flexible Paid Time Off
- Team Member Resource Groups
- Equity compensation
- Employee Stock Purchase Plan
- Growth and Development Fund
- Parental Leave
