Workplace Operations
ElevenLabs is an active AI research and product company offering generative-audio, creative, conversational-agent, and developer platforms.
Funding history
About ElevenLabs
ElevenLabs builds AI products for speech, transcription, voice cloning, dubbing, music, sound effects, and conversational agents. Its current platforms are ElevenCreative for content creation, ElevenAgents for voice and chat agents, and ElevenAPI for developer access to AI audio models.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
Own the New York workplace experience, including office logistics, vendor management, facilities, space planning, events, VIP visits, onboarding, communications, and process improvement. This is a fully in-office role based in SoHo.
Requirements
- Based in New York and able to work in the office five days a week.
- Strong operational expertise managing the day-to-day running of a high-visibility office.
- Experience working with building management, vendors, office maintenance, and supplies.
- Strong communication skills with executives, legal partners, vendors, and office guests.
- Ability to anticipate needs, identify inefficiencies, and implement improved processes.
- Experience planning office-wide events and negotiating with vendors for quality and cost-effectiveness.
Responsibilities
- Serve as the main point of contact for the office and welcome guests.
- Lead onboarding and support office culture through food, beverage, social, and perk programs.
- Manage daily workplace logistics including cleaning, maintenance, security, and shipping.
- Own vendor relationships from contract negotiation through performance management.
- Partner with building management to maintain facilities and service standards.
- Manage space planning, floor plans, and seating charts.
- Coordinate internal and external events, hackathons, offsites, and all-hands meetings.
- Support visiting executives and clients with a high-touch experience.
- Improve local onboarding, manage office communications, and maintain workplace documentation and SOPs.
Benefits
- Annual discretionary professional development stipend
- Annual discretionary social travel stipend
- Annual company offsite
- Monthly co-working stipend
- Autonomy to shape local culture and scale a critical company hub