Office Manager and IT Operations
BitGo Prime, LLC is BitGo Holdings’ institutional digital-asset trading and lending subsidiary, operating BitGo Prime’s trading, financing, collateral-management, and settlement offering.
Funding history
Projects
About BitGo Prime, LLC
A Delaware LLC and wholly owned BitGo Holdings subsidiary. It acts as counterparty for digital-asset trades and provides institutional digital-asset lending; BitGo’s Prime product presents trading, financing, collateral management, settlement, and access to regulated custody in one institutional platform.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage daily office operations, workplace services, vendors, facilities, events, safety, and visitor experiences. You will provide first-line IT support, manage employee device setup and access, maintain IT inventory and documentation, and coordinate external IT vendors. You will also prepare payment documentation and support corporate records, filings, and audit requests.
Requirements
- 5+ years of relevant office operations, facilities, or workplace management experience
- Basic professional IT support experience
- Familiarity with macOS and common workplace tools and platforms
- Experience working with property management teams
- Customer service and hospitality skills
- Organizational, documentation, and problem-solving skills
- Project management skills
- Ability to work autonomously and cross-functionally
- Ability to support leadership stakeholders
Responsibilities
- Manage administrative and general office needs
- Order and stock office supplies and snacks and manage the lunch program
- Oversee local vendors and contractors
- Coordinate facility needs with building management
- Plan social events, external events, celebrations, and offsite retreats
- Support local perks and benefits programs
- Greet visitors and maintain a professional workplace experience
- Ensure workplace safety compliance
- Support AV setup and meeting room functionality
- Provide first-line IT support for hardware, software, WiFi, printers, email, and video conferencing
- Set up accounts, permissions, and devices for onboarding and offboarding
- Maintain IT asset inventory
- Coordinate external IT vendors and escalate complex issues
- Support MFA, access control, and device encryption
- Maintain IT documentation and troubleshooting guides
- Provide basic macOS troubleshooting
- Prepare payment instructions and supporting reconciliation documentation
- Retrieve corporate records and documentation for audits and regulatory requests
- Liaise with the corporate secretary on statutory filings and corporate records
Benefits
- Bonus
- Stock options
- 100% company-paid health insurance for employees and dependents
- Fully sponsored work visas
