Core Operations Lead Community and Culture
OpenAIVisit OpenAI website
AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.
Recently funded151 current maintainers88 active leads20 new active leads99 lead step-downs12 early lead departures
San Francisco, United States
Projects
About OpenAI
OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will build and own the operating model for Community and Culture. You will manage financial planning, governance, resource capacity, and vendor operations; establish reliable processes and measures; anticipate risks; and guide investment and staffing decisions.
Requirements
- 10+ years of operations, business operations, or related experience with senior leadership responsibility
- Experience owning budgets, forecasts, and financial planning processes
- Experience building governance and ways of working across multiple teams
- Experience leading workforce and capacity planning across employees, contractors, and agencies
- Experience supporting creative, community, marketing, or relationship-driven teams
Responsibilities
- Establish and own the integrated operating model
- Build tools and workflows for financial management, resourcing, and operating reviews
- Lead budgeting, forecasting, spend approvals, and reporting
- Define decision rights, approval processes, ownership, handoffs, and escalation paths
- Lead workforce and capacity planning across employees, freelancers, and agencies
- Establish agency and vendor processes for scopes, contracts, onboarding, purchase orders, and renewals
- Measure and improve forecast quality, planning reliability, capacity, and follow-through
Benefits
- Medical, dental, and vision insurance with employer Health Savings Account contributions
- Pre-tax Health FSA, Dependent Care FSA, parking, and transit accounts
- 401(k) retirement plan with employer match
- Paid parental, medical, and caregiver leave
- Flexible PTO for exempt employees or up to 15 days annually for non-exempt employees
- 13+ paid holidays, paid office closures, and paid sick or safe time
- Mental health and wellness support
- Employer-paid basic life and disability coverage
- Annual learning and development stipend
- Daily office meals and eligible meal delivery credits
- Relocation support for eligible employees
- Charitable donation matching and wellness stipends may be provided