Technical Consultant, Enterprise, Microsoft Dynamics F&O
Skills
About the Role
You establish customer partnerships and act as a liaison with internal technical teams for Enterprise customers using Microsoft Dynamics F&O. You design financial solutions, define technical success criteria, guide F&O integrations and configurations, support implementations, troubleshoot blockers, advise on architecture, document solutions, and channel customer feedback to Product and Engineering.
Requirements
- Bachelor's degree in computer science, engineering, finance, business, or a related field
- 4+ years in technical consulting, solutions engineering, implementation, or a similar customer-facing technical role
- 3+ years of hands-on experience working with Microsoft Dynamics F&O
- Deep familiarity with accounting workflows including General Ledger, Accounts Payable, Subledger Accounting, and multi-org structures
- Comfort with APIs, integration logic, and system architecture
- Ability to advise on non-standard F&O implementations and edge cases
- Strong communication skills
- Ability to work cross-functionally with Sales, Customer Success, Product, and Engineering
- Exceptional organization and problem-solving skills
Responsibilities
- Serve as the primary Technical Consultant for Enterprise accounts running Microsoft F&O
- Advise customers and internal teams on F&O integration, configuration, and system design
- Assess customer requirements and propose solutions involving F&O, HRIS, and API integrations
- Support technical workstreams during onboarding and implementation
- Problem-solve technical hurdles and propose effective product implementations
- Conduct technical discovery of customer F&O environments and workflows
- Recommend best-fit Ramp architecture and API usage
- Troubleshoot Dynamics F&O integration blockers
- Contribute to internal documentation and tooling
- Channel F&O customer feedback to Product and Engineering
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- 100% medical, dental & vision insurance coverage for you, with partial coverage for dependents
- One Medical annual membership
- 401(k), including employer match on contributions made while employed by Ramp
- Fertility HRA up to $10,000 per year
- Parental leave up to 16 weeks at 100% pay
- Pet insurance
- In-office lunch, snacks, drinks, and more
- Relocation support to NYC or SF
- Group medical, dental, and vision coverage through Sun Life
- Life, AD&D, and disability coverage
- Fertility drug coverage up to $4,000 lifetime
- Group Retirement Plan with employer match
- Employee Assistance Program and virtual care through Lumino Health
- Private medical insurance through Freedom Elite
- Virtual GP and at-home care via eMed x Livi
- Workplace pension through Penfold with salary sacrifice option
