Senior Sales Engineer
Alpaca is a brokerage infrastructure company providing developer APIs for stocks, options, fixed income, and crypto trading, plus tokenization infrastructure for TradFi–DeFi markets.
Funding history
Investors
About Alpaca
Alpaca provides API-first brokerage infrastructure for fintechs, institutions, algorithmic traders, and developers. Its offerings include Broker API, Trading API, market data, self-clearing brokerage services, crypto services, and the Instant Tokenization Network for in-kind minting and redemption of tokenized assets.
Skills
About the Role
You will serve as the technical advisor for enterprise partners. You will support integrations and onboarding, lead pre-sales discovery and solution validation, create technical sales materials, translate customer requirements for internal teams, and coordinate with partners, vendors, regulators, and compliance teams.
Requirements
- 5+ years of enterprise B2B customer support, sales engineering, or solutions engineering experience
- REST API knowledge
- SDK knowledge
- Software integration workflow experience
- Experience with WebSockets, Postman, Grafana, and JSON
- Ability to explain complex technical concepts clearly
- Mandarin fluency for customer interactions
- English proficiency for global collaboration
- Project management
- Technical sales
Responsibilities
- Provide technical support and relationship management for enterprise customers
- Partner on pre-sales technical discussions, solution design, API consultations, and client presentations
- Guide enterprise customers through API integration, implementation, and onboarding
- Translate customer business and technical requirements into specifications for engineering teams
- Lead discovery calls, solution validation, RFPs, security questionnaires, and demos
- Create sales support materials and feature documentation
- Coordinate requirements with regulators, vendors, partners, compliance, operations, product, and engineering
- Support customer adoption of the platform
- Travel as needed
- Test and roll out new features to partners
Benefits
- Stock options
- Health benefits
- One-time USD 500 home-office setup
- USD 150 monthly stipend via Brex Card