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Team Lead Account Management

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Adyen

Adyen is a financial technology company providing a unified platform for payments, data, and financial products. It serves global enterprises, retailers, platforms, marketplaces, and other high-growth businesses.

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About Adyen

Adyen provides payment processing and financial technology services through a single platform. Its offerings include online and in-person payments, payment methods, risk management, authentication, revenue optimization, issuing, payouts, liquidity management, embedded accounts, and capital. Adyen typically serves global enterprises, retailers, SaaS platforms, marketplaces, and other high-growth businesses.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead, mentor, and coach account managers responsible for strategic customer relationships and payments revenue. You will provide strategic advice, set revenue goals, report executive-level performance metrics, recruit team members, and support negotiations, product discussions, and cross-functional initiatives.

Requirements

  • 3+ years of experience managing teams and building executive-level enterprise relationships
  • 5+ years of experience in account management, business development, consulting, or a related field
  • Experience in enterprise payments and financial services or in a SaaS platform or marketplace environment
  • Full professional proficiency in English
  • Negotiation skills
  • Management skills
  • Technical aptitude

Responsibilities

  • Motivate team members and identify training needs
  • Coach account managers on strategic account planning, payments advisory, contract negotiations, product roadmap discussions, and executive engagement
  • Provide strategic and consultative advice to platform customers
  • Set individual and team revenue-growth goals
  • Report performance and metrics at the executive level
  • Create an open communication and feedback culture
  • Recruit new team members