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Solutions Engineer, Ads Solutions

AI research and deployment company building and deploying frontier AI products, including ChatGPT, Codex, and its API platform.

49 current maintainers29 active leads5 new active leads117 lead step-downs16 early lead departures
San Francisco, United States
About OpenAI

OpenAI’s mission is to ensure artificial general intelligence benefits all of humanity. It consists of the nonprofit OpenAI Foundation and OpenAI Group, a public benefit corporation governed by the Foundation.

View jobs by OpenAI

Skills

Candidate Availability

About the Role

You will partner with advertisers and agencies through the pre-sales and growth lifecycle, acting as the technical expert in the sales process. You'll lead technical discovery, design implementation approaches, guide onboarding, troubleshoot issues, build demos, and work with Product and Engineering to influence the roadmap. The role is based in the San Francisco HQ.

Requirements

  • 5+ years in solutions engineering, sales engineering, technical account management, adtech, martech, or related client-facing technical role
  • Hands-on experience with digital advertising measurement, pixels, conversion APIs, mobile measurement, identity solutions, or CRM/data integrations
  • Understanding of advertiser ecosystems including tag managers, CDPs, analytics tools, attribution platforms, and data warehouses
  • Ability to explain complex technical concepts to technical and executive audiences
  • Experience writing SQL, using APIs, and debugging implementation issues

Responsibilities

  • Partner with Client Partners during the sales cycle to provide technical expertise
  • Lead technical discovery with advertisers and agencies
  • Design and recommend implementation approaches for pixels, APIs, server-to-server integrations, identity solutions, offline conversions, and measurement frameworks
  • Guide advertisers through onboarding and launch readiness
  • Troubleshoot technical issues related to implementation, signal quality, delivery, and measurement
  • Build demos, proofs of concept, and technical narratives
  • Partner with Product and Engineering to escalate issues and influence roadmap priorities
  • Create technical documentation, playbooks, and best practices
  • Train internal sales and success teams

Benefits

  • Equity
  • Performance-related bonus
  • Medical, dental, and vision insurance with HSA employer contributions
  • Health FSA, Dependent Care FSA, and commuter pre-tax accounts
  • 401(k) with employer match
  • Paid parental leave up to 24 weeks for birth parents and 20 weeks for non-birthing parents
  • Paid medical and caregiver leave up to 8 weeks
  • Flexible PTO for exempt employees
  • 13+ paid company holidays and company office closures
  • Paid sick or safe time
  • Mental health and wellness support
  • Employer-paid basic life and disability coverage
  • Annual learning and development stipend
  • Daily meals in offices and meal delivery credits
  • Relocation support
  • Charitable donation matching and wellness stipends
Solutions Engineer, Ads Solutions at OpenAI | JobStash