Integration Support / Forward Deployed Engineer

Due helps users send and receive money globally using stablecoins and multi-currency accounts with instant settlement and low fees.

71-75 Shelton Street, Covent Garden, London, United Kingdom, WC2H 9JQ, United Kingdom

Funding history

About Due

Due is a global payment platform built on decentralized networks that enables businesses and individuals to send, receive, hold and exchange digital currencies instantly. Users can open multi-currency accounts, accept payments from bank transfers and mobile money, and settle transactions in stablecoins or local currencies with fees as low as 0.5-1% for cross-border processing.

View jobs by Due

Skills

About the Role

You will take platforms from signed contract to live on the API and stay close to them as they scale. This is a technical, customer-facing role close to the product roadmap, where learnings from each integration become product improvements, internal tooling and automation.

Requirements

  • 2–5 years of experience in solutions engineering, integration support, technical account management or software engineering
  • Comfortable reading and debugging REST APIs, webhooks and logs
  • Working knowledge of SQL and at least one scripting language (Python, TypeScript or similar)
  • Clear communicator who can explain technical concepts to non-technical people
  • Interest in payments, stablecoins and fintech infrastructure
  • Fluency in English

Responsibilities

  • Lead customers through API integration, sandbox testing and go-live
  • Investigate and resolve integration, payment and KYC / KYB issues with Engineering, Compliance and Operations
  • Write scripts, queries and small tools to debug issues and automate recurring work
  • Build dashboards in Metabase / SQL to monitor platform health and volumes
  • Use AI tools and agents to improve integration support and internal operations
  • Improve API documentation, recipes and guides
  • Feed customer needs back into the product roadmap

Benefits

  • 28 days of paid holidays
  • Stock option grants
  • Work flexibly and autonomously