Sales Engineer
Japanese fintech company operating the PayPay mobile payments service.
About PayPay Corporation
PayPay Corporation develops and provides electronic payment services, including the PayPay mobile payment platform. It was founded on June 15, 2018, is headquartered in Tokyo, Japan, and currently operates an active financial-services platform integrating payments with card, banking, securities, and insurance offerings.
Skills
Candidate Availability
About the Role
You will work with sales to move enterprise deals forward technically, supporting merchants and partners from the pre-sales stage through implementation, testing, release and stable operation. You will explain PayPay payment methods, APIs and SDKs, review system configurations before release, coordinate during payment failures, and improve processes through knowledge sharing, standardization and AI-based efficiency. Over time you may grow into a team leader role.
Requirements
- Basic knowledge of Web/API-based system integration
- Ability to read technical documents such as API specifications
- Experience organizing and coordinating technical requirements with customers or internal stakeholders
- Experience driving projects across multiple departments and stakeholders
- Ability to explain technical content to non-engineers
- Proactive problem solving
- Ability to read English API specifications and technical documentation
- Experience communicating in English with overseas engineers about technical specifications and incidents
- Experience leading members as team or project leader
- Preferred: experience in cashless payment/FinTech, PSP/Payment Gateway/Acquirer knowledge, API/SDK integration experience, enterprise technical proposals, overseas integration and technical project management
Responsibilities
- Attend sales meetings and provide technical proposal support
- Gather system configuration and requirements from merchants, PSPs and partners
- Explain PayPay payment methods, APIs and SDKs
- Review connection methods and system configurations for merchants
- Answer technical Q&A on API/SDK integration
- Manage integration schedules and technical issues
- Verify system settings before release and prevent incidents
- Coordinate with merchants, partners and internal teams on technical issues
- Support sales during payment failures and system incidents
- Document frequent Q&A and troubleshooting cases
- Standardize integration processes and maintain checklists and guidelines
- Run technical study sessions for sales
- Improve support efficiency using AI and automation
- Feed technical feedback back to product teams
Benefits
- Super flextime system with no core time
- Annual paid leave (14 days in first year)
- Personal leave of 5 days per year
- Social insurance (health, pension, employment, workers' compensation)
- Corporate defined contribution pension plan
- Part of salary payable to PayPay account
- Overtime and late-night work allowance
- Hybrid workstyle