Solutions Consultant
Synthesia is an active London-based enterprise AI video platform that lets businesses create, localize, manage, and publish videos using AI avatars and voiceovers.
Funding history
About Synthesia
Synthesia Limited provides browser-based AI video creation for business communications, training, sales enablement, marketing, and support. Its platform includes AI-assisted creation, avatars, voiceovers, translation/localization, collaboration, and publishing workflows.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will advise customers on how to apply the platform across their business. You will lead discovery conversations and strategic workshops, design solutions and rollout plans, deliver enablement, and guide customers from deal close to their first successful workflow. You will identify expansion opportunities, create reusable playbooks and assets, and share customer insights with Sales, Customer Success, Product, Marketing, and Support.
Requirements
- 4+ years of experience in Solutions Consulting, Management Consulting, Enablement, or a similar customer-facing role
- Workshop facilitation, presentation, and communication skills
- Ability to explain complex concepts to technical and non-technical audiences
- Ability to manage multiple customers and initiatives
- Consultative problem-solving
- Experience working across SaaS, AI, and enterprise technology environments
Responsibilities
- Conduct discovery conversations and facilitate strategic workshops
- Design solutions for customer workflows and business challenges
- Assess organizational readiness and identify adoption blockers
- Develop rollout strategies and advise on stakeholder alignment
- Lead enablement sessions and drive early adoption
- Guide customers from deal close to their first live workflow
- Identify expansion opportunities across teams and use cases
- Create reusable solution patterns, playbooks, templates, and solution libraries
- Share customer insights with Product, Marketing, Sales, and Support
- Partner with Customer Success and Account Executives on adoption, deal strategy, and expansion
Benefits
- Stock options
- Hybrid or remote-friendly working environment
- Medical, dental, and vision coverage
- 401k plan
- Paid parental leave
- 25 days of annual leave
- Public holidays
- Paid sick leave
- Regular social events
- Referral scheme
- Computer and monitor