Crusoe designs, builds, and operates energy-first AI infrastructure. Its offerings include Crusoe Cloud for GPU-based training, fine-tuning, inference, and managed services, alongside AI-optimized data centers and energy infrastructure.

View jobs by Crusoe, Inc.

Skills

Documentation Identity Management Infrastructure Linux Macos Mdm Mdr Mfa Network Saas Saml Sso Ticketing Windows Xdr

Candidate Availability

Onsite · Bellevue · Required

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will troubleshoot and resolve issues across networks, infrastructure, SaaS applications, and endpoint systems. You will manage complex incidents from intake through resolution, configure identity, device-management, and security tools, collaborate with vendors and internal teams, and lead technology rollouts and upgrades.

Requirements

Cloud identity management platforms, including SSO, SAML 2.0, and MFA
MDM automation tools such as Google MDM, Kandji, or Intune
Windows, macOS, and Linux administration and troubleshooting
MDR/XDR platforms such as Sophos XDR, CrowdStrike, or Huntress
Ticketing systems, IT documentation platforms, and SaaS management
Project-oriented engineering experience
Written, oral, and interpersonal communication
Ability to pass a background check

Responsibilities

Troubleshoot and resolve issues across networks, infrastructure, and SaaS applications
Partner with internal teams and vendors to improve system performance and user support
Own complex issues from initial report through resolution and document outcomes
Administer cloud identity platforms, MDM automation, and MDR/XDR tools
Lead technology rollouts and system upgrades

Benefits

Equity packages
Restricted Stock Units
Paid time off
Paid holidays
Leave of absence programs
Health, dental, and vision insurance
Employer HSA contributions
Paid parental leave
Life insurance
Short-term and long-term disability insurance
Tuition reimbursement
Mental health and wellness support
Commuter benefits
Cell phone stipend
401(k) plan with up to 4% company match
Volunteer time off
Global travel insurance and emergency assistance
Daily meals allowance