Senior VIP Relationship Manager Asia
Payward, Inc. is the parent company and operating platform behind Kraken and a portfolio spanning trading, custody, payments, lending, tokenized assets, onchain finance, and benchmarks.
Maintainer signals as of 9/25/2026
Funding history
Investors
Projects
About Payward, Inc.
Payward operates unified financial infrastructure across crypto and traditional markets, including shared liquidity, risk and margin systems, collateral and settlement, compliance, and licensing. Its first-party portfolio includes Kraken, Kraken Pro, NinjaTrader, Breakout, xStocks, Payward Services, CF Benchmarks, Reap, Krak, Kraken Prime, Kraken OTC, Kraken Custody, and Bitnomial.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage high-value private-client relationships across Asia, from onboarding and retention through growth. You will acquire new VIP clients, run local events and marketing initiatives, build introducer partnerships, monitor market intelligence, and work with internal stakeholders to deliver compliant client-growth initiatives.
Requirements
- 5+ years of relationship management, account management, private banking, brokerage, or private-client sales experience
- At least 2 years of crypto experience
- Experience working with high-net-worth individuals
- Personal network among Asian crypto HNWIs, traders, family offices, OTC desks, funds, or trading communities
- Native or near-native Mandarin
- Fluent English
- Knowledge of spot, margin, futures, OTC, lending, and yield or earn products
- Knowledge of cryptocurrency ecosystems and market dynamics
- Experience analyzing assets-on-platform, net deposits, portfolio revenue, and trading-volume KPIs
- Willingness to travel up to 30% across the region
Responsibilities
- Serve as the trusted point of contact for top private clients across Asia
- Manage the regional VIP book, including onboarding, tier progression, retention, and at-risk-client intervention
- Drive assets-on-platform growth, net deposits, revenue, and trading volume
- Bring private-client and VIP offerings to market locally
- Source and convert new whale relationships through outreach, referrals, and introducer networks
- Build relationships within Asian VIP trading and investor communities
- Design and run local marketing events and co-marketing initiatives
- Build and manage introducer and referral partnerships
- Provide competitive intelligence and identify product gaps
- Partner with Product, Marketing, Compliance, Banking, and Client Service on compliant growth initiatives
Hiring Process
Job-related skills or work-style assessment may be requested.
