Senior Staff Strategic Product Operations Manager
Databricks is a data and AI platform that lets organizations build analytics, AI agents, and applications on a unified, governed lakehouse.
Funding history
Investors
About Databricks
Data engineers, analysts, and AI teams use Databricks to process large datasets, build reliable pipelines, and train models on a single governed platform. Users can run SQL analytics, serve ML predictions in real time, and deploy AI agents grounded in enterprise data. Its open lakehouse architecture provides consistent security and governance across analytical and operational workloads.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will define operational frameworks, lead strategic support initiatives, translate operational needs into product requirements, and build dashboards. You will support planning and capacity modeling, improve workflows and automation, and turn operational insights into decision-ready narratives.
Requirements
- 9+ years of experience in management consulting, product strategy, technical program management, or technology operations.
- Experience designing and scaling operational frameworks or internal software systems.
- Expert SQL-based data analysis and business intelligence platform skills.
- Experience leading multi-quarter cross-functional initiatives.
- Ability to translate technical concepts into business strategies.
Responsibilities
- Define and govern engagement models across Engineering, Product, and GTM.
- Evaluate investments, resource allocation, unit economics, and opportunity costs.
- Translate organizational data into business insights for decision-making.
- Evolve the product development lifecycle and remove structural bottlenecks.
- Drive operational alignment, product readiness, and support-workflow improvement.
- Lead initiatives to scale global support operations.
- Translate operational pain points into product and tooling requirements.
- Build dashboards for support effectiveness, case trends, and customer experience.
- Support planning, headcount, capacity modeling, and budget alignment.
- Influence stakeholders with data-driven operational narratives.
Benefits
- Annual performance bonus eligibility.
- Equity eligibility.
