Senior Salesforce Administrator and Business Analyst
A nonprofit philanthropic funder and advisor that researches, recommends, administers, and evaluates grants for major donors, including active funding programs for transformative-AI safety and governance.
Funding history
Investors
About Coefficient Giving
Coefficient Giving, formerly Open Philanthropy, works with donors to direct capital toward high-impact causes. Its activities include grantmaking, philanthropic advisory services, grant application administration, and research; its current Navigating Transformative AI fund supports technical AI safety, AI governance and policy, capacity building, and new AI-safety initiatives.
Skills
About the Role
You will configure Salesforce declaratively, triage and resolve support tickets, deploy changes, support user acceptance testing, and maintain documentation. You will lead intake and discovery, write requirements and estimates, refine the backlog, document processes, and assess cross-system workflow trade-offs.
Requirements
- Five or more years of hands-on Salesforce configuration experience
- Salesforce Certified Administrator certification
- Advanced Administrator or Business Analyst certification
- Business analysis
- Requirements gathering
- Backlog refinement
- Salesforce declarative configuration
- Sandbox-to-production deployment
- User acceptance testing
- Business-process documentation
- Stakeholder management
- At least three to four hours of daily overlap with U.S. Eastern time
Responsibilities
- Configure Salesforce objects, fields, validation rules, flows, page layouts, permission sets, formulas, and roll-up summaries
- Triage and resolve inbound support tickets
- Deploy changes from sandbox to production
- Support user acceptance testing and signoff processes
- Maintain system documentation
- Propose system and process enhancements
- Lead project intake and discovery sessions
- Write requirements and level-of-effort estimates
- Refine the backlog into sprint-ready work
- Gather requirements across Salesforce and connected tools
- Document business processes and improvement opportunities
Benefits
- Health insurance with 100% of U.S. premiums covered for eligible employees and dependents
- Health Reimbursement Arrangement for certain personal health expenses
- Dental insurance
- Vision insurance
- Life insurance
- Four weeks of recommended PTO per year
- Four months of fully paid family leave
- Flexible expense policy and productivity benefit
- Professional-development expenses
- Remote workspace support or access to a coworking hub
- Cash equivalents for benefits unavailable to international hires