AI Acceleration Engineer
Decagon is a conversational AI platform for enterprises to build, operate, and optimize customer-facing AI agents across voice, chat, email, SMS, and other channels.
Funding history
Investors
About Decagon
Decagon provides an AI concierge platform for customer experience teams. Its Agent Operating Procedures (AOPs) use natural-language workflows to define agent behavior, while the platform supports agent development, testing, analytics, and omnichannel deployment.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will own internal systems and automation projects from requirements through maintenance. You will build web applications, integrations, billing and revenue workflows, AI interfaces, MCP servers, skills, and agent tooling; partner with business stakeholders; and measure operational impact.
Requirements
- 6+ years building internal tools, business systems, or revenue and finance operations
- Experience owning projects through deployment and maintenance
- Experience building production-quality internal tools
- Knowledge of agentic AI and deterministic pipelines
- Experience with AI-native coding tools
- Python, TypeScript, or JavaScript experience
- API experience
- Experience deploying applications
Responsibilities
- Own projects from requirements gathering through maintenance
- Build and maintain internal web applications and integrations
- Identify automation opportunities with business stakeholders
- Deliver billing, revenue recognition, data-ingestion, and reconciliation workstreams
- Build MCP servers, skills, and agent-facing tooling
- Measure and communicate time, cost, and error-reduction impact
Benefits
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits through Carrot
- Monthly wellness, lifestyle, and work-life balance stipend
- Daily office lunches and snacks
- Take-what-you-need vacation policy