Head of Revenue Operations
Artificial-intelligence research and product company building customizable AI systems, including the Tinker training API and Inkling open-weight models.
Funding history
About Thinking Machines Lab
Thinking Machines Lab develops AI products that let researchers and developers fine-tune and use models, while also releasing open-weight multimodal models.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will architect and own the systems, processes, and data supporting go-to-market operations from first touch through pipeline, contracts, expansion, and billing. You will manage CRM, deal desk, forecasting, sales compensation, analytics, quote-to-cash workflows, and billing integrations. You will implement tools, automate manual work, support pricing and product launches, and build the revenue operations team as the business scales.
Requirements
- 12+ years of experience in revenue operations, sales operations, or go-to-market systems roles
- Experience leading the revenue operations function
- Hands-on CRM administration experience
- Experience supporting usage-based pricing, prepaid commitments, credits, overages, subscription, or hybrid models
- Experience designing sales compensation plans and implementing a commissions tool
- Experience building go-to-market processes and systems from scratch
- Experience leading full system implementations
- SQL and data skills
- Ability to operate independently and prioritize competing demands
- AI fluency
- Written and verbal communication skills
Responsibilities
- Own the go-to-market systems strategy and roadmap
- Manage the CRM as the system of record for pipeline, accounts, and deals
- Build and maintain deal desk infrastructure
- Drive forecasting, go-to-market planning, and operating cadence
- Design sales compensation plans and implement a commissions tool
- Build go-to-market analytics
- Drive adoption of new tools and processes
- Make product launches and pricing changes operationally ready
- Design the quote-to-cash process and customer data model
- Own billing configuration and integrations
- Automate manual work across the revenue stack
- Build and lead the revenue operations team
Benefits
- Health, dental, and vision benefits
- Unlimited PTO
- Paid parental leave
- Relocation support
- Visa sponsorship