Senior Officer Business Branch Relationship Manager Consumer Banking Group
DBS Bank is a Singapore-headquartered bank serving personal, SME, corporate, wealth management, and institutional customers across 19 markets. It provides digital banking, financial markets, investment, lending, and other banking services.
About DBS Bank Ltd
DBS Bank is an Asia-focused banking group headquartered in Singapore. The bank offers personal and SME banking, corporate banking, private banking, global wealth management, financial markets, investment services, and digital banking products including digibank, IDEAL, and DBS Vickers Online. DBS also serves institutional and corporate clients and provides tokenised physical gold offerings for customers.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will acquire and cultivate SME and retail asset relationships, generate revenue from assets, liabilities and banking products, source new customers, cross-sell financial products, conduct onboarding due diligence, provide market insights, maintain client relationships, and comply with lending, KYC and AML policies.
Requirements
- 3-5 years of overall sales experience
- At least 2 years of sales experience in SME or business banking lending
- Proven sales track record in SME or business banking asset business or the LAP segment
- Knowledge of competitors and the marketplace
- Market knowledge and experience in the SME segment
- Excellent communication and listening skills
- Strong sales and negotiation skills
- Knowledge of working capital finance
- Minimum undergraduate completion in any degree course
- Knowledge of KYC and AML requirements
Responsibilities
- Source new-to-bank SME asset relationships for businesses with turnover up to 50 Crore
- Source retail assets and current accounts
- Cross-sell wealth insurance and other fee-based products
- Gather market feedback before onboarding customers
- Enhance branch profitability
- Promote the DBS brand through local marketing activities collaborations and events
- Comply with bank processes and policies
- Coordinate sanction and disbursement of SME relationships
- Refer CASA accounts retail assets deposits and other products to branch teams
- Cross-sell banca liability trade cash and treasury products
- Achieve individual revenue budgets
- Conduct due diligence during onboarding
- Increase customer wallet share through cross-selling
- Provide local market insights to SME relationship managers
- Maintain relationships with business stakeholders and prospective clients
- Report business industry and customer risks to senior management
Benefits
- Flexible working arrangements