Product Specialist Associate

Luminance is an enterprise contract-intelligence platform that uses specialist legal AI to help teams negotiate, analyze, and automate contract work.

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About Luminance

Born out of the University of Cambridge, Luminance provides a multi-agent, legal-AI platform that turns contractual language into business intelligence across the contract lifecycle, including negotiation, repository analysis, and workflows.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will support the Sales team in winning new business by guiding prospective customers through proof-of-value projects and use cases. You will explain product value, coordinate with Customer Success and Support, resolve customer technical issues, and travel for work.

Requirements

  • Bachelor’s or Master’s degree in a STEM discipline with distinction
  • Technical acumen
  • Ability to translate and simplify concepts for technical and non-technical audiences
  • Communication skills for customer needs and internal teams
  • Time management and prioritisation skills
  • Ability to travel for work

Responsibilities

  • Work with Account Executives to deliver proof-of-value projects
  • Manage live projects from planning through final review
  • Support sales conversion as a product expert
  • Understand prospect use cases requirements and needs
  • Advise prospects during proof-of-value periods
  • Coordinate technical issue resolution with Support and Technical Operations
  • Collaborate with Customer Success and Support teams
  • Travel for work
Product Specialist Associate at Luminance | JobStash