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Manager, Sales Development - EMEA

Cresta is an enterprise customer-experience AI platform that unifies autonomous AI agents, real-time agent assistance, and conversation intelligence for contact centers.

Palo Alto, United States
About Cresta

Cresta Intelligence, Inc. operates Cresta, a human-centric AI platform for enterprise contact centers. Its products automate selected customer conversations, assist human agents in real time, and analyze conversations to improve customer experience, revenue, and operating efficiency.

View jobs by Cresta

Skills

Candidate Availability

About the Role

You will hire, onboard and develop SDRs, build and iterate on a data-driven outbound and inbound strategy, and foster a high-performance culture. You will motivate the team with incentives and contests, help SDRs grow into AEs and managers, report on KPIs and SLAs, and partner with Marketing, Revenue Operations and Sales.

Requirements

  • 2+ years of sales / SDR leadership experience in a high-growth technology company
  • Located in London and willing to commute to the office 2x per week
  • Deep understanding of SDR processes and tools such as Gong, LinkedIn Sales Navigator, SFDC, Centralize, Clay, LeadIQ and ZoomInfo
  • Experience executing outbound multichannel strategy and optimizing playbooks
  • Track record of exceeding quota as leader and individual contributor
  • Strong analytical experience managing pipeline goals and forecasting
  • Experience partnering with AEs, Marketing and RevOps on ICP, messaging and processes

Responsibilities

  • Hire, onboard and develop SDR talent
  • Build and iterate on a data-driven outbound and inbound strategy
  • Foster a culture of high accountability and performance
  • Motivate the team through incentives and contests
  • Uplevel SDRs to grow into AEs and managers
  • Report on SDR KPIs to ensure KPIs and SLAs are hit daily
  • Partner cross-functionally with Marketing, Revenue Operations and Sales

Benefits

  • Comprehensive medical, dental, and vision coverage
  • Paid parental leave
  • Remote work setup budget
  • Monthly wellness and communication stipend
  • 20 days of vacation
  • Equity
Manager, Sales Development - EMEA at Cresta | JobStash