Manager Robotic Operations Support
Path RoboticsVisit Path Robotics website
Path Robotics develops physical-AI robotic welding systems for manufacturing.
Columbus, United States
Funding history
About Path Robotics
Path Robotics builds autonomous welding cells and mobile welding systems powered by its Obsidian AI model, which uses real-time sensing and adaptation to weld variable industrial parts.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will establish and staff Mission Control coverage across weekday, weekend, and extended shifts. You will lead specialists, manage customer and templating escalations, develop release and rollout plans, and implement change management for CMMC and CUI. You will monitor fleet weld execution, triage issues, coordinate improvements, and report operating status.
Requirements
- 5+ years managing a 24/7 or shift-based operations team
- Experience building and staffing multi-shift schedules
- Customer-facing communication and escalation-management skills
- Experience managing generalist technicians and specialized technical roles
- Welding, robotics, or manufacturing operations background is preferred but not required
- Experience operating in a fast-growing organization
Responsibilities
- Own and staff Mission Control coverage across weekday, weekend, and extended shifts
- Lead, onboard, and develop Mission Control specialists
- Serve as an escalation point for customers and the template consultant team
- Manage production-planning expectations and customer support
- Develop projects that reduce downtime and L2 escalations
- Develop release strategy and rollout plans
- Establish change management for CMMC and CUI
- Coordinate cell-health improvements with engineering, product, and customer stakeholders
- Monitor fleet weld execution, triage issues, and escalate as needed
- Report coverage, staffing, and performance status