Shift Coordinator Humanoid Robot Operations Night Shift
Figure is an AI robotics company developing general-purpose humanoid robots, embodied AI, and data-collection services for home and commercial use.
Funding history
About Figure
Figure develops the Figure 03 humanoid robot and Helix, its vision-language-action AI system, to autonomously perform household and commercial tasks. It also operates Index, a contributor network and app for collecting real-world task data.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead and coordinate the overnight team of Humanoid Robot Operators. You will set priorities, assign robots and stations, monitor shift performance, triage failures and safety concerns, document issues in Jira, and provide clear handoffs to day-shift leadership. You will coach operators, enforce safety and maintenance procedures, improve recurring processes, and operate robots when needed.
Requirements
- 5+ years of leadership experience as a shift lead, supervisor, coordinator, or team lead in manufacturing, field operations, lab operations, or a similar fast-paced environment
- Track record of owning team results, hitting targets, improving metrics, and driving accountability
- Ability to make sound independent decisions under pressure
- Excellent written and verbal communication
- Experience with robots or troubleshooting mechanical or electromechanical systems
- Familiarity with Jira or a similar ticketing or tracking tool
- Ability to stand for 8+ hours and manage humanoid hardware
- Availability for a five-day workweek including a mandatory weekend shift
- Ability to lift, carry, and maneuver equipment or humanoid hardware up to 50 lbs
- Ability to perform frequent bending, reaching, stooping, and fine motor manipulation of robot hardware
Responsibilities
- Lead, schedule, and direct the night-shift operator team
- Assign robots and stations, ensure coverage, and set shift priorities
- Own robot uptime, task throughput, and on-time customer-use-case completion
- Report shift results and misses after every shift
- Triage robot failures, safety concerns, and operational blockers
- Track, document, and escalate issues to the appropriate engineering team in Jira
- Run structured handoffs with day-shift leadership
- Coach operators, provide feedback, and support onboarding and training
- Identify recurring failures and process gaps and drive fixes
- Enforce robot-operation safety procedures
- Maintain cleanliness, organization, and equipment and robot maintenance standards
- Operate robots hands-on when needed