Manager Mid-Market Solutions Consulting
Ramp is an AI-powered financial operations platform for businesses, combining corporate cards, expense management, bill payments, accounting automation, procurement, travel, treasury, and related finance workflows.
About Ramp
Ramp is a privately held New York financial-services company founded in 2019. Its platform combines corporate cards, spend and expense management, bill payments, accounting automation, procurement, travel, treasury, and other financial-operations services. Ramp reports serving more than 70,000 companies.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead, coach, and develop a team of Mid-Market Solutions Consultants. You will establish operating rhythms for pipeline reviews, staffing, deal strategy, coaching, performance management, and cross-functional planning. You will guide discovery, tailored demos, solution-fit conversations, and value-based selling while personally supporting complex opportunities and escalations. You will build scalable playbooks and enablement assets, inspect team performance data, and translate customer needs into stronger handoffs and outcomes.
Requirements
- 6+ years of experience in Solutions Consulting, Sales Engineering, Solutions Architecture, Professional Services, or a related customer-facing technical role
- 2+ years of people management or demonstrated player-coach leadership
- Experience leading or mentoring teams in a high-volume SaaS, fintech, or customer-facing commercial environment
- Understanding of financial operations, accounting workflows, and finance and operations stakeholder needs
- Knowledge of business systems and integrations, including ERP, HRIS, identity, or accounting platforms
- Ability to coach discovery, solution fit, demo execution, commercial judgment, technical communication, and consultative selling
- Ability to prioritize capacity, inspect pipeline health, use data to improve execution, and make trade-offs
- Ability to partner with Sales and post-sales leaders
- Experience building repeatable team processes, assets, and rituals
- Communication, organizational, and change-management skills
Responsibilities
- Lead, coach, and develop Mid-Market Solutions Consultants
- Establish operating cadences for pipeline reviews, staffing, deal strategy, coaching, performance management, and cross-functional planning
- Partner with Sales leadership on qualification, capacity deployment, and account and deal strategies
- Coach the team on discovery, tailored demos, financial workflow alignment, and solution-fit conversations
- Support high-priority and complex customer opportunities and escalations
- Build scalable playbooks, demo standards, discovery frameworks, enablement assets, and knowledge-sharing practices
- Partner with Product, Product Marketing, Customer Success, Account Management, and Technical Consulting on customer feedback and handoffs
- Define and inspect team health metrics
- Foster an inclusive, high-accountability culture
- Identify practical AI uses for preparation, documentation, research, demo readiness, and customer-facing work
Benefits
- Flexible PTO
- Centralized home-office equipment ordering
- Health and wellness stipend
- Budget for intra-office travel
- Weekly coffee stipend
- Medical, dental, and vision insurance coverage
- One Medical annual membership
- 401(k) with employer match
- Fertility HRA
- Paid parental leave
- Pet insurance
- In-office meals and refreshments
- Relocation expense coverage to NYC or SF
- Group retirement plan with employer match
- Employee Assistance Program
- Private medical insurance
- Virtual GP and at-home care
- Workplace pension