Senior Sales Engineer
Alpaca is a brokerage infrastructure company providing developer APIs for stocks, options, fixed income, and crypto trading, plus tokenization infrastructure for TradFi–DeFi markets.
Funding history
Investors
About Alpaca
Alpaca provides API-first brokerage infrastructure for fintechs, institutions, algorithmic traders, and developers. Its offerings include Broker API, Trading API, market data, self-clearing brokerage services, crypto services, and the Instant Tokenization Network for in-kind minting and redemption of tokenized assets.
Skills
About the Role
You will serve as the technical and product expert for enterprise partners. You will support existing customers, lead pre-sales discussions and demos, guide API integrations and onboarding, translate customer requirements into specifications, and coordinate with product, engineering, compliance, vendors, and regulators. You will create sales materials, handle RFPs and security questionnaires, and help partners adopt the platform.
Requirements
- Experience supporting enterprise or B2B customers in a technical, sales engineering, or solutions engineering role, typically 5+ years.
- Strong understanding of REST APIs, SDKs, and software integration workflows.
- Hands-on experience with APIs, WebSockets, Postman, Grafana, and JSON.
- Ability to translate complex technical concepts into understandable terms.
- Ability to manage multiple assignments independently and drive projects to completion with attention to detail.
Responsibilities
- Provide technical support and relationship management for enterprise customers.
- Partner on pre-sales technical discussions, solution design, API consultations, and product presentations.
- Guide enterprise customers through API integration, implementation, and onboarding.
- Translate customer business and technical requirements into clear specifications for engineering teams.
- Serve as a product and technical subject matter expert for diverse audiences.
- Coordinate with compliance and operations teams on local and regional product requirements.
- Own technical sales engagements including discovery calls, solution validation, RFPs, security questionnaires, and demos.
- Create sales support materials and documentation for features and products.
- Coordinate with regulators, vendors, and partners and relay requirements to product and engineering.
- Help customers adopt the platform and provide technical and customer support.
- Test and roll out new features to partners.
Benefits
- Stock options.
- Health benefits.
- One-time USD 500 new-hire home-office setup.
- Monthly USD 150 stipend via a Brex Card.
