GTM Strategy and Operations Industry Lead
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will develop and refine industry strategy, prioritize accounts and subindustries, and direct GTM resources. You will manage territory design, pipeline progression, forecasting, and expansion opportunities in core accounts. You will also coordinate Sales and Agent Development stakeholders to turn strategy into execution.
Requirements
- 6–8+ years of experience in revenue operations, strategy and operations, management consulting, corporate strategy, or business operations
- Ability to own a business area end to end
- Stakeholder management and executive communication
- Ability to prioritize and drive alignment in an ambiguous fast-paced environment
Responsibilities
- Develop and refine industry strategy and account prioritization
- Own territory design and ongoing territory management
- Track pipeline progression and forecast performance
- Develop expansion strategies for existing accounts
- Coordinate Sales and Agent Development stakeholders on strategy execution
Benefits
- Flexible unlimited paid time off
- Medical, dental, and vision benefits for employees and their families
- Life insurance and disability benefits
- Retirement plan dependent on country of employment
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plans