Forex CFD Account Manager (Mandarin Speaking)
TMGM (Trademax Global Limited / Trademax Australia Limited) is an online CFD and forex broker offering trading in Forex, Precious Metals, Cryptocurrencies, Oil, Shares and Indices. It serves retail investors globally, providing platforms like MetaTrader 4/5 and its own TMGM app, with competitive spreads, high leverage, and various account types including cent accounts.
About TMGM
TMGM is a global online trading broker operating under Trademax Australia Limited (regulated by ASIC, AFSL no. 436416, based in Sydney, NSW, Australia) and Trademax Global Limited. The company offers CFD trading across six asset classes—Forex, Precious Metals, Cryptocurrencies, Oil, Shares, and Indices—via industry-standard platforms such as MetaTrader 4 and MetaTrader 5, as well as its own TMGM mobile app. It serves retail traders and investors in over 150 countries (excluding the US, Malaysia and Thailand), offering features like tight spreads from 0.0 pips, leverage up to 1:1000, minimum deposits as low as $15-$100, fast execution, segregated client funds, and multiple funding options with no fees. TMGM also provides educational resources including a trading academy, webinars, market news and analysis, and runs promotions such as trading competitions, referral bonuses, and cashback programs. The company has sponsorship partnerships with Chelsea FC and the Brooklyn Nets, and has received numerous industry awards for broker services, trading platforms, and customer support across the Asia-Pacific region.
Skills
About the Role
You'll focus on driving sales for TMGM's products and services while delivering exceptional service to clients across all communication channels. You'll independently use your sales skills to identify and generate client pipelines, build relationships with new clients, and respond quickly and professionally to client inquiries. You'll work towards KPIs, expand your knowledge of markets and the FX industry, and strive to hit team and individual targets.
Requirements
- Minimum one year of experience in the Forex industry
- Previous exposure to customer-focused environments such as customer service, sales, outbound/inbound support, or consulting is advantageous
- Comfortable making high volumes of outbound calls and engaging with diverse buyers
- Confident communication skills or motivation to enhance communication abilities
- Strong ownership of responsibilities and a proactive problem-solving mindset
- Excellent overall communication abilities, including adapting approaches to different audiences
- Proficiency in English and Mandarin highly preferred
Responsibilities
- Promote and sell TMGM's products and services
- Identify and generate client pipelines
- Build and nurture relationships with new clients
- Deliver exceptional customer service across communication channels
- Respond quickly and professionally to client inquiries and resolve issues
- Work towards KPIs to meet or exceed sales targets
- Expand knowledge of markets, the FX industry, and TMGM's platforms and products
- Achieve team and individual metrics
Benefits
- Competitive salary packages and uncapped commission structure
- Both part-time and full-time work arrangement options
- Ongoing training and support