Enterprise Sales Engineer
SierraVisit Sierra website
Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.
San Francisco, United States
About Sierra
Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will partner with sales counterparts to win deals and grow customers. You will scope customer use cases, articulate business value, design and demo the platform, lead technical and architecture reviews, and use customer insights to improve agents and go-to-market execution.
Requirements
- Three to four or more years of Sales Engineering, Solutions Engineering, or customer-facing technical sales experience
- Experience leading enterprise sales processes
- Experience building and presenting demos
- Experience building relationships with executives and technical leaders
- Ability to explain solutions to technical and non-technical audiences
- Ability to use AI tools for technical sales activities
- Ability to manage many concurrent deals
Responsibilities
- Partner with sales counterparts to win deals and grow customers
- Build tailored working agents for prospects and customers
- Lead the end-to-end technical pre-sales process
- Scope customer use cases and articulate business value
- Design and demo the platform
- Lead technical and architecture reviews
- Serve as a technical expert throughout the sales cycle
- Use customer insights to improve agents and go-to-market execution
Benefits
- Unlimited paid time off
- Medical, dental, and vision benefits for employees and families
- Life insurance and disability benefits
- Retirement plan
- Parental leave
- Fertility and family-building benefits through Carrot
- Lunch, snacks, and coffee
- Discretionary benefit stipend
- Free alphorn lessons
- Equity plans