Enterprise Sales Engineer Financial Services

Enterprise conversational-AI platform that helps businesses build and operate customer-experience agents across channels.

San Francisco, United States
About Sierra

Sierra provides an AI platform for businesses to build, deploy, analyze, and optimize customer-facing agents across chat, SMS, WhatsApp, email, voice, and ChatGPT.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will lead the technical pre-sales process, scope customer use cases, articulate business value, design and demonstrate the platform, and conduct technical and architecture reviews. You will partner with sales, product, and engineering colleagues to improve customer solutions and anticipate customer needs.

Requirements

  • 5–7+ years of sales engineering, solutions engineering, or customer-facing technical sales experience
  • Experience building and presenting demos and working with customers in go-to-market roles
  • Experience building relationships with prospective customer executives and technical leaders
  • Experience leading enterprise sales processes
  • Ability to connect prospect business problems with solutions for technical and non-technical audiences
  • Ability to use AI tools for discovery preparation, solution design, demos, prototypes, and technical proposals while owning accuracy
  • Bachelor's degree or equivalent professional experience

Responsibilities

  • Own the end-to-end technical pre-sales process
  • Scope customer use cases and articulate business value
  • Design and demonstrate the platform
  • Lead technical and architecture reviews
  • Serve as a trusted technical expert throughout the sales cycle
  • Work with sales, product, and engineering to improve customer solutions
  • Understand and anticipate customer needs

Benefits

  • Flexible unlimited paid time off
  • Medical, dental, and vision benefits for employees and their families
  • Life insurance and disability benefits
  • Retirement plan dependent on country of employment
  • Parental leave
  • Fertility and family-building benefits through Carrot
  • Lunch, snacks, and coffee
  • Discretionary benefit stipend
  • Free alphorn lessons
  • Equity plans
Enterprise Sales Engineer Financial Services at Sierra | JobStash