Director, Revenue Operations
Built is a construction and real estate finance technology company providing an AI-powered platform that connects banks, private credit lenders, owners, developers, and general contractors to manage draws, budgets, payments, and portfolio risk. Their platform serves lenders and construction/real estate professionals to speed up funding, reduce paperwork, and improve visibility across the project lifecycle.
About Built
Built provides an AI-powered software platform for real estate and construction finance, enabling banks, private credit firms, owners, developers, and general contractors to fund, develop, build, and manage projects on a single system. The platform offers draw and budget management, portfolio risk mitigation, draw inspections, underwriting, accounts payable automation, digital payments, and reporting/analytics, along with integrations to existing systems and a marketplace for goods and services. Built serves lenders (banks, private credit) and construction industry participants (owners, developers, general contractors), with claims of managing over $300B in capital, supporting 78,000+ owners and contractors, and working with 340+ lenders. Customers cited on the site include Waltz Construction, TowneBank, and Stock Yards Bank, highlighting faster draw funding, reduced admin work, and improved compliance tracking.
Skills
About the Role
You will define and execute the multi-year Revenue Operations vision and strategy aligned with company revenue goals. You will build, manage, and develop a Revenue Operations organization spanning analytics, CRM administration, process design, and revenue systems. You will manage and optimize the full revenue factory from lead through closed won to renewal and expansion. You will own all revenue technology platforms and tooling, including Salesforce. You will partner with the CFO and sales leaders to design compensation, territory, and quota-setting processes. You will lead annual planning and regular forecasting for the revenue organization. You will develop a strong culture of data-driven decision-making and lead AI and technology strategy for the Revenue Operations function, building AI tools that automate work and increase the predictive power of revenue operations.
Requirements
- 10-15+ years of progressive experience in revenue operations, sales operations, or business analytics
- 5+ years building and leading Revenue Operations organizations at scaling SaaS companies
- Proven track record of building and leading world-class Revenue Operations teams
- Mastery-level expertise in Salesforce, revenue analytics, forecasting methodology, and revenue operations
- Strategic business acumen with strong background in revenue operations, systems thinking, and analytics
- Executive presence and proven ability to influence the CFO and cross-functional C-suite stakeholders
- Deep expertise across compensation design, territory planning, quota mechanics, lead management, CRM architecture, and analytical frameworks
- Strong financial acumen with ability to present investment cases with clear ROI framing
- Exceptional communication skills with ability to establish executive-level relationships
Responsibilities
- Define and execute the multi-year Revenue Operations vision and strategy aligned with company revenue goals
- Build, manage, and develop a Revenue Operations organization spanning analytics, CRM administration, process design, and revenue systems
- Manage and optimize the full revenue factory from lead through closed won to renewal and expansion
- Own all revenue technology platforms and tooling, including Salesforce
- Partner with the CFO and sales leaders to design compensation, territory, and quota-setting processes
- Lead annual planning for the revenue organization including target setting and headcount planning
- Lead regular forecasting efforts and provide clear visibility into revenue risk and opportunity
- Develop a culture of data-driven decision-making throughout the revenue organization
- Lead AI and technology strategy for the Revenue Operations function
- Build and operationalize AI tools that automate work and increase predictive power
Benefits
- Equity in the form of stock options
- Medical, dental and vision insurance
- Unlimited PTO policy
- Learning Grant program for professional development
- 401k with match and expedited vesting
