Director of Quota and Capacity Planning
Block, Inc. is a global financial-technology company building products for economic empowerment across payments, consumer finance, commerce, Bitcoin, music, and AI.
Projects
About Block, Inc.
Block, Inc., formerly Square, Inc., operates the Square and Cash App ecosystems and current businesses including Afterpay, TIDAL, Bitkey, Proto, and Spiral. Its current Bitcoin ecosystem includes Cash App Bitcoin services, Bitkey self-custody wallet technology, Proto mining systems, and Spiral open-source Bitcoin initiatives. Block also develops open-source AI and collaboration projects including Goose, Buzz, and Berd.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will translate finance-led growth targets into quota, capacity, and hiring plans across commercial sales organizations. You will set planning standards, own quota-setting and hiring models, monitor performance against plan, lead scenario planning, advise sales and finance leaders, and align planning with compensation and cross-functional partners.
Requirements
- 12+ years of experience in Sales Operations, Revenue Operations, GTM Strategy and Operations, Strategic Finance, or a related field
- Experience translating financial targets into quota frameworks, capacity requirements, and hiring plans
- Knowledge of quota methodologies, productivity and capacity modeling, overassignment strategies, attainment distributions, and headcount planning
- Experience supporting direct sales, channel sales, and account management
- Quantitative judgment and cross-functional influence
- Fluency with Salesforce, Snowflake, Pigment, or Looker
Responsibilities
- Set the strategy and operating model for quota, capacity, and headcount planning
- Own quota-setting frameworks for commissionable roles
- Define role mix, headcount requirements, hiring timing, and productive capacity
- Monitor productivity, attainment, hiring progress, and capacity against plan
- Lead scenario planning for quotas, capacity gaps, role ratios, and investment tradeoffs
- Advise Sales and Finance leaders on quotas, hiring, and investment
- Align quota decisions with incentive structures and compensation economics
- Lead cross-functional planning processes and operating rhythms
Benefits
- Remote work
- Medical insurance
- Flexible time off
- Retirement savings plans
- Family planning