Director, Global SDR Operations

Ripple provides payments, custody and stablecoin solutions that help financial institutions integrate blockchain and digital assets.

Series C18 current maintainers15 active leadsTeam intelligence

Maintainer signals as of 9/25/2026

San Francisco, California, United States
About Ripple

Ripple helps financial institutions transform global payments by providing blockchain-powered infrastructure for cross-border payments, digital asset custody, and stablecoin solutions. With it, users can enable instant settlements, reduce costs, and access new markets. The company was originally founded as OpenCoin in 2012 and rebranded to Ripple in 2015.

View jobs by Ripple

Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

Lead a global SDR organization spanning multiple regions, owning outbound and inbound pipeline motions, talent development, playbooks, tooling, KPIs, forecasting, and cross-functional go-to-market alignment.

Requirements

  • 8+ years managing quota-carrying SDR, BDR, or inside sales teams
  • Experience managing distributed teams across multiple time zones and regions
  • Proven track record of achieving pipeline and revenue goals
  • Strong B2B outbound and inbound prospecting experience
  • Experience with sales engagement tooling and written outreach
  • Salesforce
  • Outreach or Salesloft
  • LinkedIn Sales Navigator
  • ZoomInfo or Apollo
  • Familiarity with AI-powered sales tools
  • Strong cross-functional collaboration skills
  • Data-driven performance management and process improvement experience
  • Experience hiring, ramping, and developing sales development talent
  • Crypto, FinTech, or B2B software sales background preferred

Responsibilities

  • Lead and coach the global SDR team
  • Hold SDRs accountable for pipeline targets
  • Build individualized development plans and own SDR ramp-up
  • Coach discovery, objection handling, messaging, and selling techniques
  • Maintain a talent pipeline and develop sales talent
  • Build outbound and inbound playbooks and messaging
  • Partner with Growth Marketing and Product Marketing
  • Define SQL and SQO criteria and own opportunity handoffs
  • Define ICP and TAM targeting
  • Own the global SDR playbook
  • Manage the SDR tool stack strategy
  • Optimize team efficiency processes and workflows
  • Define and report team KPIs
  • Conduct win-loss analysis
  • Forecast pipeline and revenue contribution
  • Represent the SDR team in go-to-market planning

Benefits

  • Professional development budget
  • Flexible in-office schedule
  • Competitive salary
  • Bonuses
  • Equity
  • Physical healthcare coverage
  • Mental healthcare coverage
  • Retirement benefits
  • Family-forming benefits
  • Family support
  • Employee giving match
  • Mobile phone stipend
  • R&R days
  • Wellness reimbursement
  • Weekly onsite and virtual wellness programming
  • Generous vacation policy
  • Parental leave
  • Family planning benefits
  • Catered lunches
  • Fully stocked kitchens with premium snacks and beverages