Assistant Vice President Team Lead Channel Liabilities Small Medium Enterprises
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You lead acquisition and business development activities to grow liabilities portfolios including operating accounts term deposits and cash management sales. You set and monitor targets resolve customer escalations develop local client relationships support product marketing conduct competitor analysis ensure KYC and AML compliance and coordinate with internal business units.
Requirements
- 8 to 10 years of overall sales experience
- 6 to 8 years of sales experience in business banking cash management or transaction banking
- Proven sales track record in liabilities or cash management
- Knowledge of competitors and the marketplace
- Experience in the mid-market or SME segment is preferred
- Post-graduation or minimum graduation
- Technical knowledge of cash management or transaction banking
- Team leadership skills
- Problem-solving planning organizing scheduling and monitoring skills
- Knowledge of AML risk
- Banking product process and system knowledge
- Understanding of MAS and RBI regulatory guidelines and local business regulations
- Understanding of KYC requirements
- Knowledge of financial markets and products
Responsibilities
- Achieve monthly and annual sales targets
- Implement acquisition strategies and maintain product sales balance
- Drive new-to-bank customer acquisition
- Monitor weekly progress toward branch targets
- Grow operating account term deposit and cash management portfolios
- Identify cross-selling opportunities
- Work with the City Head on business development activities
- Resolve customer queries and complaints and manage escalations
- Brief staff on promotional and product launches
- Establish relationships with key clients and business influencers
- Support marketing of corporate products to local businesses
- Ensure operational risk security KYC and AML requirements
- Conduct competitor analysis and share market updates
- Monitor economic and financial market developments
- Coordinate with other business units to achieve objectives
Benefits
- Flexible working