Account Manager - Fintech
Plaid is a financial data network and fintech infrastructure company that helps people securely connect financial accounts to digital financial services.
Maintainer signals as of 9/2/2026
Funding history
Projects
About Plaid Inc.
Plaid provides developer infrastructure and financial tools for account connectivity, financial data access, bank payments, identity verification, AML monitoring, credit and underwriting, and fraud prevention. Its network supports thousands of fintech companies and more than 12,000 financial institutions across the United States, Canada, the United Kingdom, and Europe.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage and grow customer relationships, build executive and Product partnerships, retain and expand revenue, close upsell opportunities, negotiate renewals, help customers integrate and launch, and resolve complex challenges through cross-functional collaboration.
Requirements
- Relationship management experience
- Sales experience
- Customer empathy
- Ability to learn APIs
- Familiarity with financial services and technical products
- Negotiation skills
- Value-selling skills
- Executive-level written and verbal communication skills
- Relationship-building skills
- Retention and termination-save tactics
Responsibilities
- Own and manage customer relationships
- Build relationships with C-Suite and Product teams
- Retain and grow revenue
- Identify and close upsell opportunities
- Lead commercial negotiations for renewals
- Help customers integrate and launch
- Solve customer challenges cross-functionally
Benefits
- Equity
- Medical, dental, vision, and 401(k) benefits