Account Manager (Finnish speaking)
Business banking and financial administration platform for self-employed people and small businesses.
About Holvi
Holvi Payment Services Oy is a Helsinki-based Finnish-authorised payment institution providing business payment accounts, payment cards, transfers, invoicing, bookkeeping tools and financial insights for entrepreneurs and SMEs across Europe.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage warm and cold sales leads, conduct proactive outreach, close upsell opportunities, and build relationships with Finnish small businesses. You will use CRM and AI-assisted tools to improve workflows, identify account trends, understand customer needs, and take ownership of your pipeline and targets.
Requirements
- Experience in sales or account management
- Experience in financial services is preferred
- Excellent spoken and written Finnish
- Comfort with CRM systems such as HubSpot
- Openness to using AI-assisted tools
- Ability to manage multiple priorities with attention to detail
Responsibilities
- Manage warm and cold sales leads
- Conduct proactive outbound outreach to existing accounts
- Close upsell opportunities
- Identify and engage high-potential small businesses
- Build customer relationships and identify growth opportunities
- Use CRM and AI-assisted tools to improve workflows
- Manage your pipeline, targets, and daily work
Benefits
- Hybrid work model
- Comprehensive occupational healthcare
- Monthly benefit budget for lunch wellness or transport
- Weekly exercise hours
- Team breakfasts
- Regular team events
Hiring Process
"We'd love to hear from you": send application, "we take time to review every candidate". "What to expect": process tailored per role, explained "at the very beginning"; compensation discussed early via salary models. "Come in and meet us": "hiring process always includes one face-to-face interview" to meet the team and see the office.