Account Manager
Adyen is a Dutch financial technology company providing global payment acceptance.
Projects
About Adyen
Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage strategic merchant accounts, build long-term partnerships, and identify growth opportunities. You will lead commercial discussions, manage projects across accounts, communicate customer feedback, and prioritize work to deliver high-quality results on time.
Requirements
- 3 to 6 years of experience in a client-facing and commercial role
- Experience in enterprise software, technical infrastructure, financial services, or on the merchant side
- Experience presenting, negotiating, and structuring complex pricing models
- Full professional written and verbal English proficiency
Responsibilities
- Collaborate on team and individual merchant accounts
- Build trust and long-term merchant partnerships
- Identify growth opportunities and lead commercial discussions
- Manage short- and long-term projects across accounts
- Provide customer feedback to improve products and merchant experience
- Prioritize tasks and resolve issues to meet project deadlines
Benefits
- Hybrid work arrangement with two work-from-home days per week
Hiring Process
Application review; response regarding application within 5 business days; interview process typically takes about 4 weeks.