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Account Manager

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Adyen

Adyen is a financial technology company providing a unified platform for payments, data, and financial products. It serves global enterprises, retailers, platforms, marketplaces, and other high-growth businesses.

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About Adyen

Adyen provides payment processing and financial technology services through a single platform. Its offerings include online and in-person payments, payment methods, risk management, authentication, revenue optimization, issuing, payouts, liquidity management, embedded accounts, and capital. Adyen typically serves global enterprises, retailers, SaaS platforms, marketplaces, and other high-growth businesses.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will manage strategic merchant accounts, build long-term partnerships, and identify growth opportunities. You will lead commercial discussions, manage projects across accounts, communicate customer feedback, and prioritize work to deliver high-quality results on time.

Requirements

  • 3 to 6 years of experience in a client-facing and commercial role
  • Experience in enterprise software, technical infrastructure, financial services, or on the merchant side
  • Experience presenting, negotiating, and structuring complex pricing models
  • Full professional written and verbal English proficiency

Responsibilities

  • Collaborate on team and individual merchant accounts
  • Build trust and long-term merchant partnerships
  • Identify growth opportunities and lead commercial discussions
  • Manage short- and long-term projects across accounts
  • Provide customer feedback to improve products and merchant experience
  • Prioritize tasks and resolve issues to meet project deadlines

Benefits

  • Hybrid work arrangement with two work-from-home days per week