Account Manager
Adyen is a Dutch financial technology company providing global payment acceptance.
Projects
About Adyen
Adyen N.V. operates a unified financial technology platform for businesses. Its services cover online, in-person, and in-app payments; acquiring; payment methods; risk and authentication; platforms and marketplaces; payouts; card issuing; business accounts; capital; and liquidity management.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will manage key enterprise merchant relationships across industries and channels for cross-border merchants in APAC. You'll drive growth by increasing share of wallet, cross-selling and upselling, and bringing valuable insights. You'll assess customer needs, provide payments expertise and guidance, and coordinate internal projects for your merchants, working with colleagues globally.
Requirements
- 6+ years managing enterprise level clients
- Track record of winning share of wallet and cross-sell/upsell deals for digital and retail clients
- Excellent project management skills
- Full professional proficiency in English, Cantonese and Mandarin
- Excellent communication skills
- Ability to work with global multicultural teams
Responsibilities
- Own the success and satisfaction of your merchants
- Drive growth through share of wallet, cross-selling and upselling
- Build and sustain relationships with key merchant stakeholders
- Assess, clarify and validate customer needs and guide payments strategy
- Coordinate internal projects for your merchants
- Collaborate with the global Adyen team
