Workplace & Event Operations Manager
AI sales coaching and conversation intelligence platform for in-person sales teams.
About Siro
Siro is a B2B AI software company that records and transcribes customer conversations, provides live and post-conversation coaching, surfaces conversation intelligence, and automates sales follow-up and data synchronization for field sales teams.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You'll run our NYC office end to end, owning visitor experience, facilities, space planning, supplies and food, atmosphere, vendors and budget, and systems like SOPs and self-service guides. You'll plan monthly socials, holiday parties, offsites and new-hire moments, tracking expenses against budgets. You'll also be the operational right hand to the Director of Events on conferences and trade shows, handling booth builds, shipping, travel, hotel blocks and vendor negotiations. You'll make calls independently and escalate only what truly needs a second opinion.
Requirements
- 4+ years in workplace or office management, event operations, or hospitality, ideally in a high-growth startup
- Hands-on experience with conference logistics: booth shipping, exhibitor services, room blocks and on-site execution
- Track record of owning budgets and vendor relationships end to end
- Experience running a large-scale project such as an office buildout, move, or company offsite
- Warm, polished communication with executives, vendors, guests and teammates
- Comfort with AI tools and a habit of automating repeatable work
- NYC-based, in office 4-5 days/week
Responsibilities
- Own the NYC office visitor experience for customers, candidates and investors
- Manage facilities including HVAC, cleaning, maintenance, security, building management and health and safety compliance
- Handle seating plans, furniture, workstation installs, conference rooms, A/V and space planning
- Manage snacks, drinks, kitchen and office supplies to budget
- Own the office budget and renegotiate office vendor contracts
- Build office calendar, SOPs and self-service guides
- Plan and execute monthly socials, happy hours, holiday parties, seasonal events and milestone celebrations
- Organize company offsites including venue sourcing, group air and hotel blocks, F&B minimums and runs of show
- Track and reconcile social and offsite expenses with finance
- Manage conference booth builds, freight, material handling, swag and collateral
- Coordinate travel, hotel room blocks and staffing logistics for conferences
- Source and negotiate with venues, caterers, AV, printers, exhibitor services and contractors
Benefits
- Equity