VP AVP Regional Engagement Specialist Strategic Initiatives and AI Enablement Global Financial Markets Operations
DBS Bank Ltd is a Singapore-based bank providing personal, SME, corporate, institutional, wealth management, financial markets, and digital banking services. Its clients include consumers, small and medium-sized businesses, corporations, and institutional customers.
About DBS Bank Ltd
DBS Bank Ltd provides banking products and services including accounts, cards, insurance, loans, investments, digital banking, payments, trade finance, foreign exchange, commodities, investment solutions, and derivatives clearing. Through its SME business, it supports businesses with financing, cash-flow management, online banking through DBS IDEAL, sustainability programmes, and business-growth initiatives. The bank serves personal customers, SMEs, corporate and institutional clients, and wealth-management customers across its regional markets.
Skills
Candidate Availability
Required and preferred rules are kept separate and reflect the wording in the original posting.
About the Role
You will lead strategic initiatives and end-to-end operational reviews. You will align regional, business, technology, and operations stakeholders; use analytics to improve processes; manage service agreements and governance; and maintain operational standards, controls, deviations, and remediation activities.
Requirements
- Bachelor's degree or equivalent qualification.
- 8–10 years of banking or financial-services experience with exposure to operational risk management, governance, controls, and process improvement.
- Experience in process mapping, workflow design, and documentation.
- Data analysis, data cleansing, and business-insight skills.
- Critical thinking and ability to drive initiatives independently.
- Stakeholder management, interpersonal, and communication skills.
- Ability to manage multiple priorities and tight timelines.
- Microsoft Office and PowerPoint skills.
- Data analytics and workflow-design skills.
- Data literacy.
- Business intelligence tools such as Tableau.
Responsibilities
- Support strategic initiatives and drive end-to-end reviews with relevant stakeholders.
- Act as the primary liaison across regional, business, technology, and operations functions.
- Drive standardization, stakeholder alignment, and operational effectiveness.
- Analyze operational performance and risk data to identify gaps and improve processes.
- Manage intragroup and partnership agreements, service levels, and performance reviews.
- Monitor service levels and maintain exception-management and escalation frameworks.
- Ensure service levels comply with regulatory requirements and bank policies.
- Align regional locations with the Operations Handbook.
- Manage deviations and remediate operational, control, and compliance gaps.
