Strategic Solutions Engineer

Glean is an enterprise AI platform that connects company knowledge and systems to provide permission-aware search, AI assistance, and agents.

San Francisco, United States
About Glean

Glean develops enterprise Work AI software. Its platform provides enterprise search, a conversational AI assistant, and tools to build, govern, and orchestrate AI agents using a company’s connected data and permissions.

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Skills

Candidate Availability

Required and preferred rules are kept separate and reflect the wording in the original posting.

About the Role

You will partner with Account Executives through complex enterprise deal cycles. You will run technical discovery and proof-of-concept engagements, create tailored demonstrations, architect integrations, address security questions, communicate customer needs to Product and Engineering, and develop ROI and business-justification materials.

Requirements

  • 5+ years of sales engineering or solution consulting experience in a SaaS organization
  • Bachelor's degree in computer science or a related field
  • Written and verbal communication skills
  • Experience partnering with Account Executives on enterprise technical deal cycles
  • Experience overcoming technical and security objections
  • Familiarity with GCP, AWS, or Azure
  • Proficiency in Python or Java
  • Ability to configure, monitor, and maintain API-based integrations

Responsibilities

  • Partner with Account Executives on complex enterprise deal cycles
  • Create and demonstrate custom customer environments
  • Run and manage technical proof-of-concept cycles
  • Conduct customer-facing technical discovery calls
  • Lead security discussions with customers
  • Communicate customer requests to Product and Engineering
  • Develop ROI and business-justification reports and presentations

Benefits

  • Medical coverage
  • Vision coverage
  • Dental coverage
  • Generous time-off policy
  • 401k plan
  • Home office improvement stipend
  • Annual education stipend
  • Annual wellness stipend
  • Regular company events
  • Healthy lunches daily

Hiring Process

Brief AI-focused exercise or discussion.

Strategic Solutions Engineer at Glean | JobStash